Returns & Exchanges
We accept returns in original, unworn condition with all tags and liners intact. All returns are subject to review by our Quality Assurance team and are processed within 48 hours from delivery. For any damaged or worn items, please contact our Fit Expert team at firstname.lastname@example.org for help. All final sale items (including all underwear) are not eligible for returns or exchanges. All shipping costs on the original order (including duties and taxes) are non-refundable. Refunds can only be issued back to the original payment method.
We now offer standard and instant Exchanges! All standard exchanges will ship after you’ve returned your items back to our warehouse. For instant exchanges, you will be prompted to add your credit card details and a hold for the value of your exchanged items will be placed on the corresponding card until your return is shipped back to us using the corresponding label. Please note, that you must send back your item within 14 days, or you will be charged the full price of the item.
If you need to change the shipping speed of an exchange, need to update your address, or are interested in applying a promotional offer, please initiate a return for a refund and place a new order directly from our online store.
Canadian returns: You can create a prepaid return label here. Canadian returns for refund are subject to a $10 processing fee. This fee is waived for exchanges or returns for store credit.
Other international returns: For orders delivered outside the US or Canada, we are unable to provide prepaid return labels at this time. You can visit our Return Portal here to receive instructions on how to return your order. We are not able to offer international exchanges at this time. As an alternative, we encourage you to place a new order directly from our website and return the original order for a refund or store credit.Andie's Return policy is subject to change depending on the terms and conditions of any applied promotions at the time of purchase.
Want a different size, color, or an entirely different style? We've got you covered. Select your exchange preferences through the return portal.
Start a return for store credit or a refund to your original payment method.
Not sure if it's the right fit?
Reach out to a Fit Expert at email@example.com or schedule a Fit Consultation to talk through your fit questions and needs.
Our Fit Philosophy
When you wear a suit that fits, enjoying yourself comes naturally.