Returns and exchanges for orders shipped within the United States are free! To make a return or exchange, please follow this link. We are unable to expedite exchange orders at this time, so if you are in a rush, it's best to place a new order and return the original suit(s) for a refund. Use code FREE2DAY to get two-day shipping on the new order! If you need any further help with your return or exchange, email us at email@example.com.
To begin your return, enter your order number and the email address associated with that order in andie.returnlogic.com. You will select the item(s) you are returning and/or exchanging and generate your prepaid return label. If you return your suit outside of the 30-day return window, we’re happy to apply a store credit to be used on a future purchase. Store credit never expires so you can even wait for restocks and future collections.
While we are thrilled to be shipping to Canada, we are unable to provide free returns and exchanges at this time. Please use the same portal to process Canadian returns and exchanges. We are working on bringing the full Andie experience to Canadian Andie women!
The Last Splash collection is final sale – no returns, no exchanges.
As you may know, Andie is a small team! In order to be able to assist as many Andie women as possible, we don't have live phone support. We are available 24/7 over email, with our chat/message function on our site, and over text (646) 307-1938. If you prefer to get in touch over the phone, you can call and leave a voicemail for us and we'll follow up with an email as soon as we can. As we grow, we hope to have full phone support; until then, we'll see you in your inbox!
Unfortunately, we are unable to guarantee changes to orders once they have been placed. We recommend the following:
1) Place a new order with the correct information --> use code OOPS10 for $10 off because we've all been there ;)
2) Once you receive the mistaken order, return the suit (for free!)
3) When we receive the return shipment, we will process your refund to the original payment method within two business days
4) Go for a splash in your new Andie!
You can cancel your order by shooting us an email at firstname.lastname@example.org, subject line “ORDER CANCEL REQUEST”. But note that we pack and ship orders quickly so that you can receive your suits in a jiffy. Orders that have already been sent out cannot be canceled or modified.
As soon as your order has shipped we’ll send you a confirmation. You can always email email@example.com for up-to-the-minute updates.
If you have a gift card or discount code (lucky you!) you will add it at checkout below the image of your swimsuit in the field labeled "gift card or discount code" and click apply.
Only one coupon code can be used per order.
A swim set is a mix and match bikini set that includes two tops and one bottom. You will automatically receive $20 off your cart total (no discount code needed) for every three bikini pieces you purchase.
We've adjusted the sizing for every. single. suit. Now, Andie swimsuits are completely TRUE to size. You can find a size chart specific to each suit on the suit's product page by clicking Fit + Sizing.
If you've sized up in the past, stay TRUE to size for current Andie suits.
If most of your clothes are a 00-0, you should order an XS
If most of your clothes are a 2-4, you should order a S
If most of your clothes are a 6-8, you should order a M
If most of your clothes are a 10-12, you should order a L
If most of your clothes are a 14-16, you should order an XL
If most of your clothes are an 18-20, you should order an XXL
If most of your clothes are a 22-24, you should order an XXXL
In between sizes? Keep this in mind: swim fabric expands! If you're in the water A LOT, select the smaller size for a supported, secure fit. If you're more likely to dive into a great book than a pool, choose the larger size for maximum comfort in the sun.
Our specialized lining is a hold-you-in weave. It will be snug but not uncomfortably tight.
Other helpful tips!
- We suggest sizing up if you are a D cup or above for two piece tops.
- If you are 5'8" or taller, size up in one pieces or select Long Torso fit (available in our best-sellers, black only...more colors and styles coming in LT fit soon!).
Still not sure? Contact our fit experts by emailing firstname.lastname@example.org
Yes, we’d love to hear from you! You can email us any time at email@example.com
The high-quality spandex and nylon blend that we use is very stretchy and breathable. We suggest trying a size up if you have a long torso. Shipping is on us, so feel free to try a few sizes and keep what works for you!
If you place your Andie order before 10am EST (Mon - Fri) it should go out for delivery that day. It typically takes 4 - 7 business days to receive your Andie(s).
- Express Shipping takes 2 business days from the fulfillment date. For same-day fulfillment, you must order before noon EST. A business day is Monday - Friday, 9am - 5pm EST.
- Overnight Shipping will arrive on the next business day when you order before noon EST Monday - Friday. If you place an order before noon on Friday, it will arrive Monday.
Our expedited shipping options are serviced by FedEx. Expedited shipping methods do not deliver on Saturdays or Sundays. Orders placed between 12pm Thursday and 11:39am Friday will be delivered Monday for overnight shipping or Tuesday for express shipping. Orders placed between 12pm Friday and 11:59am Monday will be delivered Tuesday for overnight shipping or Wednesday for expedited shipping.
We ship exchange orders using USPS service (4-7 business days delivery). Your new suit is shipped after we receive and process your returned suit (this can take up to 2 business days once delivered). If you’re in a hurry to receive your new suits (we totally get that!), we recommend placing a new order and selecting express shipping service and returning your original suits for a refund instead of exchange.
If you've ordered from Canada, We can't exactly predict shipping because of customs. It takes about 3 - 5 business days to get to the border and then normally about a week to get to our Canadian Andie women. If you are ordering in Canada, it's best to order an Andie a couple weeks before you need it!
We process orders quickly but we’ll do our best to accommodate any change request. Please shoot us an email at firstname.lastname@example.org Orders that have already been sent out cannot be canceled or modified.
We ship anywhere in the US. If you are in Australia or New Zealand visit us at andieswim.com.au.
Want an Andie but don’t live in the US, Australia, or New Zealand? Let us know where you are and we’ll try to get there next!
Live in Canada? We are working to bring the full Andie shopping experience to you! We offer free shipping, but not free returns and exchanges at this time. You can place your order at andieswim.com and feel free to email email@example.com for any questions about fit, sizing, or anything else!
For our free shipping option we use the friendly folks at USPS. For expedited shipping we use FedEx. Expedited shipping options do not deliver on Saturdays or Sundays.
Shoot an email to firstname.lastname@example.org and we'll send your tracking info!
Whether you are planning a big pool party, wearing swimsuits with your bridesmaids at your beach wedding, or just want every Andie in every color for yourself (we get it!), we are here for it! Send our Director of CX an email at email@example.com subject line "group" and she will get you group pricing and help with your order.
Rinse in cold water immediately after wearing to remove some chlorine, saltwater, sunscreen and/or natural body oils.
Hand-washing is always best but of course that isn't always easiest! If you must, toss it in the washing machine with cold water and on the gentle cycle (but don't use bleach or put it in the dryer!).
Lay Flat to Dry: Hang drying can stretch out your suit. Laying flat to dry gives the spandex and nylon a chance to reshape.
Rotate your Suits: Throw on another Andie while your recently-used suit drys completely and the spandex/nylon blend regain their original shape.
Pro tip: For super-suit longevity pre-rinse your Andie in fresh water. Salt, chlorine, and other particles cling to dry suits, so jumping in some clean water before your day at the beach/pool/park help maintain swimsuit fibers.
Our fabric is a high-quality blend of 18% spandex, 82% nylon designed to be chlorine-resistant, durable, non-pilling, quick-drying, and breathable.
All of our suits are lined with a nylon-spandex blend for extra comfort and durability.
Our suits are manufactured at the world’s leading swimwear factories around the world. Some of our pieces are made at a factory in downtown LA, others are manufactured in China. We work with factories in Asia that both have decades of experience making the best swimwear in the world and are working towards environmental initiatives that will make them 100% green factories by 2020. Our product is made to luxury standards with high-end finishes and only with the highest quality fabric, a blend of nylon and spandex. Our factories also subscribe to ethical and fair labor practices. Our makers work in good conditions, in sun-drenched and spacious rooms and they have competitive wages, paid time off, and sick leave! We ensure the environmental initiatives and working conditions by having multiples surprise inspections by third party regulators each year.
We inspect all suits for signs of wear or damage and we replace the hygienic liner between each customer. By comparison, at a department store the same hygienic liner is used through many try-ons.